Payment Terms
1. Introduction
Welcome to Techsoul! These Payment Terms outline the conditions under which payments are made and processed for our services and products, including web application development, mobile app development, WordPress website development, and digital products. By using our services, you agree to these Payment Terms. If you do not agree, please refrain from using our services.
2. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Bank Transfers
3. Billing
- Invoices: Upon purchasing our services or products, you will receive an invoice via email. The invoice will include a detailed breakdown of the services or products purchased and the total amount due.
- Payment Due Date: Payment is due upon receipt of the invoice unless otherwise specified in a separate agreement.
- Late Payments: Late payments may be subject to additional fees or interest charges as specified in the invoice. Continued late payments may result in suspension or termination of services.
4. Subscription Services
For subscription-based services, the following terms apply:
- Billing Cycle: Subscription fees will be billed on a recurring basis, as specified at the time of purchase (e.g., monthly, annually).
- Auto-Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it prior to the renewal date.
- Cancellation: You may cancel your subscription at any time by contacting us at [email protected]. Cancellations will take effect at the end of the current billing cycle, and you will not be charged for the subsequent cycle.
5. Refunds
- Eligibility: Refunds may be issued for eligible services or products if a refund request is made within 30 days of the purchase date. Digital products, custom-developed applications, and fully delivered services are non-refundable unless specified otherwise in a separate agreement.
- Process: To request a refund, please contact us at [email protected] with your order number and reason for the refund. Approved refunds will be processed within 14 business days and credited to your original method of payment.
6. Disputed Charges
If you believe there is an error with your billing or a disputed charge, please contact us immediately at [email protected]. We will investigate the issue and work to resolve it promptly.
7. Price Changes
Techsoul reserves the right to change the prices of our services and products at any time. Price changes will not affect services or products that have already been purchased.
8. Taxes
All prices listed on our Site are exclusive of applicable taxes. You are responsible for paying any taxes, including sales tax, value-added tax (VAT), or other taxes that may be imposed by your jurisdiction.
9. Contact Information
If you have any questions or need assistance with payments, please contact us at [email protected].
Last Updated: [17th June 2024]